Frequently Asked Questions

Everything you need to know about shopping with The Pod Company EU

How long does shipping take within the EU?

Standard shipping typically takes 3-5 business days, while express delivery options are available for most regions within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Simply use our online portal to generate a prepaid return label.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use organic or recycled fabrics across our entire collection to ensure a lower environmental impact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for flexible payment installments.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.